Terms of Use

Version 1.0 · Effective 7 September 2026 · Last updated 7 September 2026

1. Definitions and Interpretation

1.1 In these Terms, unless the context requires otherwise:

(a) "Application" or "Pinny" means the Pinny mobile software application for iOS, including all updates, upgrades and supplements thereto;

(b) "Apple" means Apple Inc. and its affiliates, and "App Store" means the digital distribution platform operated by Apple;

(c) "Content" means all text, graphics, images, the Pinny character, software, code, data compilations and other material comprised in or made available through the Application, other than User Data;

(d) "Health Information" means information relating to your medication, dosage, injection history, body weight, body measurements, symptoms, photographs and any other information concerning your physical health that you enter into the Application;

(e) "Medicine Level" means the arithmetical estimate of residual medication generated by the Application from the times and quantities you record, as further described in clause 4;

(f) "Pinny Plus" means the paid tier of the Application made available by way of Subscription or Lifetime Purchase;

(g) "Subscription" means an auto-renewing licence to Pinny Plus purchased through the App Store for a recurring fee, and "Lifetime Purchase" means a single non-recurring purchase of a licence to Pinny Plus;

(h) "User Data" means all Health Information and other information, settings and files that you enter into, or that are generated by your use of, the Application and stored on your device.

1.2 Clause headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa. References to "including" mean "including without limitation".

2. Acceptance and Eligibility

2.1 You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into a binding agreement. The Application is not directed at, and may not be used by, persons under the age of eighteen.

2.2 The Application is intended solely for use by individuals who have been prescribed an injectable medication by a duly licensed healthcare practitioner, for the purpose of recording their own use of that medication. The Application is not intended to facilitate, and must not be used in connection with, the use of research compounds, compounded products obtained outside a lawful prescription, or any medicine that has not been prescribed to you.

2.3 You represent that you are not located in a country that is subject to a United States Government embargo or that has been designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.

3. Licence

3.1 Subject to your compliance with these Terms, the Developer grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and install the Application on Apple-branded devices that you own or control, and to use the Application for your personal, non-commercial purposes, strictly in accordance with these Terms and the Usage Rules set out in the Apple Media Services Terms and Conditions.

3.2 The Application is licensed, not sold, to you. All rights not expressly granted to you under these Terms are reserved by the Developer.

4. Medical Disclaimer

4.1 THE APPLICATION IS A PERSONAL RECORD-KEEPING TOOL. IT IS NOT A MEDICAL DEVICE, DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS OR TREATMENT, AND IS NOT A SUBSTITUTE FOR THE PROFESSIONAL JUDGEMENT OF A LICENSED HEALTHCARE PRACTITIONER.

4.2 No clinician-patient, pharmacist-patient or other professional relationship is created between you and the Developer by your use of the Application.

4.3 The Application does not recommend, calculate or suggest any dose, dose adjustment, dosing schedule or course of action in respect of a missed or delayed dose. All decisions concerning your medication, including whether and when to administer any dose, are to be made solely by you in consultation with your prescribing practitioner.

4.4 Dose escalation schedules, elimination half-lives, storage guidance and missed-dose information displayed in the Application are reproduced from publicly available patient information leaflets issued by the relevant manufacturers, are provided for general reference only, may differ between jurisdictions and may not reflect the current leaflet or your individual prescription. You must rely on the leaflet supplied with your medicine and on the instructions of your prescriber.

4.5 The Medicine Level is a simplified pharmacokinetic estimate calculated by applying a published population elimination half-life to the doses you record. It assumes instantaneous absorption, does not account for inter-individual variability, and is not a measurement of any substance in your body. It must not be relied upon for any clinical purpose.

4.6 Reminders are delivered by your device’s local notification system and are dependent upon your device settings and battery and power management. The Developer does not guarantee that any reminder will be delivered or delivered on time.

4.7 If you experience a medical emergency, contact your local emergency services immediately. If you have any concern regarding your health or medication, consult your prescriber or pharmacist. Never disregard or delay seeking professional medical advice because of anything displayed in the Application.

5. User Data

5.1 User Data is stored exclusively in the private storage area of the Application on your device. The Developer does not operate any server that receives, stores or processes User Data, does not provide user accounts, and has no ability to access, recover or restore User Data.

5.2 You are solely responsible for the accuracy of the information you enter and for safeguarding User Data, including by creating and retaining backup files using the export functionality provided in the Application. Deletion of the Application, loss of or damage to your device, replacement of your device without restoration, or use of the erase function within the Application will result in the permanent loss of User Data.

5.3 You retain all rights in and to your User Data. Because User Data is not transmitted to the Developer, you grant the Developer no licence in respect of it.

6. Pinny Plus: Subscriptions and Purchases

6.1 Certain features of the Application are available only to users of Pinny Plus. Pinny Plus is offered by way of (a) a monthly Subscription, (b) an annual Subscription, and (c) a Lifetime Purchase, in each case sold and billed by Apple through the App Store using the payment method associated with your Apple ID. Prices, inclusive of applicable taxes where required, are displayed in the App Store in your local currency prior to purchase.

6.2 Where an introductory free trial is offered, Pinny Plus is provided without charge for the stated trial period. Unless you cancel at least twenty-four (24) hours before the end of the trial period, the Subscription will commence automatically at the end of the trial and the applicable fee will be charged to your Apple ID.

6.3 Subscriptions renew automatically for successive periods of the same duration, at the then-current price, unless cancelled at least twenty-four (24) hours before the end of the current period. Payment for renewal is charged to your Apple ID within twenty-four (24) hours prior to the end of the current period.

6.4 Subscriptions are managed, and may be cancelled, only through the Subscriptions section of your Apple ID account settings on your device. Cancellation takes effect at the end of the current billing period; no pro-rata refund is provided for the unexpired portion of a period. Deleting the Application does not cancel a Subscription.

6.5 All payments are processed by Apple and are subject to the Apple Media Services Terms and Conditions. Any request for a refund must be directed to Apple in accordance with Apple’s refund policies. The Developer does not process payments and cannot issue refunds.

6.6 A Lifetime Purchase confers a licence to Pinny Plus for so long as the Application remains available for distribution on the App Store. The Developer reserves the right to modify, add to or discontinue individual Pinny Plus features from time to time, provided that the core features designated in the Application as free (the shot log, injection site map, reminders and weight tracking) shall remain available without charge.

6.7 Any change to the price of a Subscription will be notified to you in accordance with Apple’s procedures, and will not take effect until the commencement of the next billing period following such notice.

7. Intellectual Property

7.1 The Application and all Content, including the Pinny name, the Pinny character and associated artwork, the user interface, and the underlying software and code, are the property of the Developer or its licensors and are protected by copyright, trade mark and other intellectual property laws. Nothing in these Terms transfers any ownership interest to you.

7.2 Mounjaro, Zepbound, Wegovy, Ozempic and Saxenda are trade marks of their respective proprietors. Such marks are used in the Application solely to identify the medications to which recorded information relates. The Developer is not affiliated with, endorsed by or sponsored by any pharmaceutical manufacturer.

8. Prohibited Conduct

8.1 You shall not, and shall not permit any third party to:

(a) copy, modify, adapt, translate or create derivative works of the Application or any Content;

(b) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Application, except to the extent expressly permitted by applicable law;

(c) rent, lease, lend, sell, sublicense, distribute or otherwise transfer the Application or any rights therein;

(d) remove, obscure or alter any proprietary notice contained in the Application;

(e) use the Application in any manner that violates applicable law or regulation, or for any purpose other than that for which it is intended;

(f) use the Application to record or administer medication for any person other than yourself.

9. Third-Party Services

9.1 The Application makes use of services provided by third parties, including Apple (for distribution and payment processing), a subscription management provider, an analytics provider and a crash-reporting provider, as more fully described in the Privacy Policy. Your use of such services is subject to the respective providers’ terms and privacy policies. The Developer is not responsible for the acts or omissions of any third-party provider.

9.2 Where you elect to enable integration with Apple Health, your use of that integration is additionally subject to Apple’s terms applicable to HealthKit.

10. Disclaimer of Warranties

10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT OR UNINTERRUPTED OR ERROR-FREE OPERATION.

10.2 WITHOUT LIMITING THE FOREGOING, THE DEVELOPER MAKES NO WARRANTY THAT THE MEDICINE LEVEL, ANY REMINDER, ANY CALCULATION OR ANY OTHER OUTPUT OF THE APPLICATION WILL BE ACCURATE, COMPLETE, TIMELY OR SUITABLE FOR ANY PURPOSE.

10.3 In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application.

11. Limitation of Liability

11.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, LOSS OF PROFITS, PERSONAL INJURY OR ADVERSE HEALTH OUTCOME, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APPLICATION, OR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON ANY INFORMATION DISPLAYED BY THE APPLICATION, WHETHER BASED ON CONTRACT, DELICT (TORT), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF THE DEVELOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE DEVELOPER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE APPLICATION SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU FOR PINNY PLUS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY UNITED STATES DOLLARS (USD 50).

11.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, nor any statutory right or remedy afforded to you as a consumer under the Consumer Protection Act 68 of 2008 (South Africa), the Consumer Rights Act 2015 (United Kingdom), the Australian Consumer Law, or any comparable legislation that cannot be excluded by agreement.

12. Indemnity

12.1 To the extent permitted by applicable law, you agree to indemnify and hold harmless the Developer from and against any claim, liability, loss, damage or expense (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your use of the Application in violation of applicable law.

13. Term and Termination

13.1 These Terms remain in effect until terminated. You may terminate these Terms at any time by deleting the Application from all devices, having first, if you wish, exported and erased your User Data using the functionality provided.

13.2 The Developer may terminate these Terms and your licence with immediate effect if you breach any provision hereof. The Developer may also withdraw the Application from distribution at any time, in which case any active Subscription will be cancelled through Apple and will not renew.

13.3 Clauses 4, 5, 7, 10, 11, 12, 15 and 16 shall survive termination.

14. Apple-Specific Provisions

14.1 You acknowledge that these Terms are concluded between you and the Developer only, and not with Apple. The Developer, not Apple, is solely responsible for the Application and its content.

14.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Application.

14.3 The Developer, not Apple, is responsible for addressing any claim by you or any third party relating to the Application or your possession or use of it, including (a) product liability claims, (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy or similar legislation, including in connection with the Application’s use of the HealthKit framework.

14.4 In the event of any third-party claim that the Application or your possession and use of it infringes that third party’s intellectual property rights, the Developer, not Apple, shall be solely responsible for the investigation, defence, settlement and discharge of such claim.

14.5 You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

14.6 Where these Terms are silent on any matter, the Licensed Application End User License Agreement published by Apple shall apply.

15. Governing Law and Dispute Resolution

15.1 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of laws principles.

15.2 Subject to clause 15.3, the courts of the Republic of South Africa shall have jurisdiction to determine any such dispute or claim.

15.3 Nothing in this clause deprives you of the protection afforded by mandatory provisions of the consumer protection law of the country in which you habitually reside, nor of the right to bring proceedings in the courts of that country where such right cannot be excluded by agreement.

16. General

16.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional terms presented within the Application, constitute the entire agreement between you and the Developer regarding the Application and supersede all prior agreements and understandings.

16.2 Amendment. The Developer may amend these Terms from time to time. The amended Terms will be made available within the Application and the "Last updated" date will be revised. Your continued use of the Application after amended Terms are made available constitutes acceptance of the amended Terms. Where a material change adversely affects your rights, the Developer will provide reasonable advance notice within the Application.

16.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force and effect.

16.4 Waiver. No failure or delay by the Developer in exercising any right under these Terms shall operate as a waiver of that right.

16.5 Assignment. You may not assign or transfer these Terms or any rights hereunder. The Developer may assign these Terms without restriction.

16.6 Language. These Terms are drafted in English. Any translation is provided for convenience only and the English text shall prevail.

17. Contact

17.1 Questions regarding these Terms should be directed to the Developer using the contact details set out below and in the App Store listing.